Effective Date: January 20, 2025
PLEASE READ THE FOLLOWING TERMS OF SERVICE AGREEMENT CAREFULLY. BY ACCESSING OR USING OUR WEBSITE AND OUR SERVICES, YOU HEREBY AGREE TO BE BOUND BY THE TERMS AND ALL TERMS INCORPORATED HEREIN BY REFERENCE.
The following Terms of Service Agreement (the "TOS") is a legally binding agreement that shall govern the relationship with our users and others which may interact or interface with HiveWorks LLC, an Arizona limited liability company and its affiliates, authorized third parties and subsidiaries (collectively "HiveWorks," "we," "us," "our," or "Company"), and governs the use of this website ("Website") or other Company products and services (collectively, the "Services") by users of the Services ("you" or "your").
Services offered are intended for U.S. residents and businesses and are not intended for the use of minors; users must be at least 18 years of age. HiveWorks is a business automation ecosystem company that assists service providers - including pet grooming businesses, veterinary practices, and other service-oriented small businesses - in deploying automated communication, scheduling, reputation management, social media, and operational workflow systems.
Our Services include implementation and management of automation platforms powered by GoHighLevel (GHL), including but not limited to: voice agents, AI chat agents, appointment booking and reminders, no-show recovery sequences, review request automation, social media scheduling and engagement, missed call auto-reply, client rebooking workflows, and dashboard reporting. We may charge a fee for Services. If you have purchased Services, additional account information can be found in our Billing Terms.
HiveWorks brands and positions itself as a Business Automation Ecosystem provider - not as an artificial intelligence company. The automation tools deployed on your behalf are powered by third-party platforms and integrated under your white-labeled business account.
When you sign up for the Services you are giving your prior express written consent for HiveWorks to contact you via autodialed, pre-recorded methods to the phone number you provided. You will be providing your ESIGN electronic signature and express written consent for HiveWorks to contact you via text at the phone number provided using any automated or automatic telephone dialing device or system, prerecorded/artificial voice and/or artificial technology (Data and msg rates may apply, msg frequency varies: Text HELP for help; STOP to cancel) even if your telephone number is listed on any state or federal Do-Not-Call registry. Consents will not be shared with third parties for their marketing purposes. You may revoke this consent anytime and consent is not required as a condition to speak with someone at [email protected].
All messaging and contact information is for the sole purpose of HiveWorks and is not shared with other third parties.
Use of this Website and Services is subject to all applicable Federal, State and local laws and regulations. You are prohibited from using this Website or Service for any illegal purpose or for the transmission of any unlawful material or material that is abusive, harmful, harassing, libelous, racially or ethnically offensive, invasive of another's privacy, obscene, threatening, vulgar, sexually explicit, tortious, defamatory, or that infringes or may infringe on the intellectual property or rights of another, or in a reasonable person's view objectionable.
Additional prohibited activities include: directly or indirectly interfering with the proper working of this Website or Services; the use of any robot, spider, or other automatic device to monitor or copy our web pages without prior written permission; uploading or transmitting any data protected under law that you do not have the right to distribute; any conduct of fraud or misrepresentation; and interference with the proper working of this Website and Services.
THE USER UNDERSTANDS, ACKNOWLEDGES AND AGREES THAT THE SERVICES OFFERED SHALL BE PROVIDED "AS IS" AND AS SUCH HIVEWORKS SHALL NOT ASSUME ANY RESPONSIBILITY OR OBLIGATION FOR THE TIMELINESS, MISSED DELIVERY, DELETION AND/OR ANY FAILURE TO STORE USER CONTENT, COMMUNICATION OR PERSONALIZATION SETTINGS.
YOU HEREIN EXPRESSLY ACKNOWLEDGE AND AGREE THAT:
YOU HEREBY AGREE TO RELEASE, REMISE AND FOREVER DISCHARGE HIVEWORKS LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARENT SUBSIDIARIES, SERVICE PROVIDERS, AFFILIATES, CO-BRANDERS, PARTNERS, AND ALL OTHER RELATED, ASSOCIATED, OR CONNECTED THIRD PARTIES FROM ANY AND ALL MANNER OF RIGHTS, CLAIMS, COMPLAINTS, DEMANDS, CAUSES OF ACTION, PROCEEDINGS, LIABILITIES, OBLIGATIONS, LEGAL FEES, COSTS, AND DISBURSEMENTS OF ANY NATURE WHATSOEVER WHETHER KNOWN OR UNKNOWN, WHICH NOW OR HEREAFTER EXIST, WHICH ARISE FROM, RELATE TO, OR ARE CONNECTED WITH YOUR USE OF THE SERVICE.
YOU EXPLICITLY ACKNOWLEDGE, UNDERSTAND AND AGREE THAT HIVEWORKS LLC AND OUR SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY PUNITIVE, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES WHICH MAY BE RELATED TO THE LOSS OF ANY PROFITS, GOODWILL, USE, DATA AND/OR OTHER INTANGIBLE LOSSES.
All parties agree that any and all disputes or claims that have arisen or may arise between you and us relating in any way to or arising out of this or previous versions of this Agreement shall be resolved exclusively through final and binding arbitration, rather than in court, except that if your claims are under $1,000.00 you may assert claims in small claims court, if your claims qualify.
THIS AGREEMENT IS BINDING TO ARBITRATE ALL CLAIMS. YOU AGREE THAT DISPUTES BETWEEN YOU AND US WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
With the exception of the "Prohibition of Class and Representative Actions" section, if an arbitrator or court decides that any part of this Agreement to Arbitrate is invalid or unenforceable, the other parts of this Agreement to Arbitrate shall still apply.
All users herein agree to indemnify and hold HiveWorks LLC, our subsidiaries, affiliates, agents, employees, officers, partners and/or licensors blameless or not liable for any claim or demand, including reasonable attorney fees, made by any third party which may arise from any content a user of our site may submit, post, modify, transmit or otherwise make available through our Services.
Our Website and Services contain intellectual property owned by us and other parties. We are the sole owner of the Website and Services and all materials on or available through our Website and Services including without limitation, all applicable U.S. and non-U.S. copyrights, trademarks, patents, trade secrets, and other intellectual property rights thereto.
You acknowledge and agree that HiveWorks Services and any essential software that may be used in connection with our Services shall contain proprietary and confidential material that is protected by applicable intellectual property rights and other laws.
If you feel that your work has been duplicated in such a way that would constitute copyright infringement, please contact our Copyright Agent at:
Mailing Address: HiveWorks LLC, Attn: Copyright Agent, 4539 N 22nd St #5327, Phoenix, AZ 85016
Telephone: (888) 620-4807
Email: [email protected]
When you sign up for our Services, you consent to receive communications from us electronically. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
HiveWorks shall reserve the right at any time it may deem fit, to modify, alter and/or discontinue, whether temporarily or permanently, our service, or any part thereof, with or without prior notice.
If you breach or violate any part of this Agreement or provisions in our Privacy Policy you may no longer use this Website or Service. HiveWorks, in our sole discretion, may terminate, change, or suspend temporarily or permanently, this Website or Service at any time.
This Terms of Service constitutes the entire agreement between you and HiveWorks LLC and shall govern the use of our Services, superseding any prior version of this document.
For any comments or questions regarding this Agreement, please contact us at:
Mailing Address: HiveWorks LLC, 4539 N 22nd St #5327, Phoenix, AZ 85016
Telephone: (888) 620-4807
Website: gethiveworks.com
Email: [email protected]
© 2025 HiveWorks LLC. All rights reserved.